ESP overview
task number focus No. Of hours Marks allocated 1 Trouble shooting and test planning 2 hours 30 22 2 Interview and communication 2 hours 10 12 3 Project proposal 4 hours 24 4 Post project review 3 hours 30 12 Task uno: This focus on trouble shooting a fault based on a specified problems/issues and designing a test plan. The troubleshooting document should include: User details Test dates Computer specs and software Proposed tests and expected outcomes Record of diagnosis The test plan should include: Administrative details E.G. dates names. Test dates Hardwear specs and software Actual and relevant tests carried out in a logical order including images/diagrams Full and complete details of expected outcomes Remedial action required Task d...