ESP overview

 

task number 

focus 

No. Of hours 

Marks allocated 

1 

Trouble shooting and test planning 

2 hours 30 

22 

2 

Interview and communication 

2 hours 10 

12 

3 

Project proposal 

4 hours 

24 

4 

Post project review 

3 hours 30 

12 

 

Task uno: 

This focus on trouble shooting a fault based on a specified problems/issues and designing a test plan.  

The troubleshooting document should include: 

  • User details  
  • Test dates 
  • Computer specs and software 
  • Proposed tests and expected outcomes  
  • Record of diagnosis 

The test plan should include: 

  • Administrative details E.G. dates names. 
  • Test dates  
  • Hardwear specs and software 
  • Actual and relevant tests carried out in a logical order including images/diagrams 
  • Full and complete details of expected outcomes 
  • Remedial action required  

Task dos: 

Task two focuses on an interview to gain information and the communication of the results of the interview to specified audiences 

For the interview you should consider 

  • Active listening 
  • Use of both open and closed questions 
  • Use of clear and concise language including use of technical language 

Task tres: 

Task thee focuses on project proposal to meet a specific need, you will be given a task brief which will provide info to help you complete this task and the outcomes that are required 

For the project proposal you should consider 

  • The current issues you are facing 
  • How to solve these, and the impact it will have  
  • any hardware, software or cloud services that will be required 
  • The costs of implementing the proposed solution 
  • How it can be implemented 
  • Any potential cyber threats and how to reduce them 

Task quattro: 

Task 4 focuses on creating a testing method to measure the effectiveness of your solution, and a project summary. 

  • Concept testing 
  • Usability/audience testing 
  • Stress testing 
  • Penetration testing 
  • Black box and white box testing  

 

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